Built from AI & data experts for innovative Hotels
Do you find hiring new colleagues difficult, listening to voicemail time-consuming, or maintaining a call center unsatisfying?
Our customizable AI Concierge is available to your guests 24/7 throughout their whole stay with you. It integrates seamlessly with all the software you already use (not only - but also your PMS).
Our AI Concierge has a best-in-class voice interface, it also communicates via E-Mail and we are continuously adding more channels.
Our AI Concierge can answer questions about your hotel and the amenities you offer.
Our AI Concierge can take care of bookings for rooms and amenities over the phone and takes care of payment.
Our AI Concierge can record issues reported by your guests, and autonomously forward them to your relevant system and team."
Together with our customers we are on the way to those outcomes and are already driving measurable results.
Our AI Concierge ensures you never miss a guest calling, being it an issue they experience or an experience they are looking for.
Our AI Concierge helps you increase the number of bookings for both rooms and amenities over the phone.
Our AI Concierge helps to get a handle on disjointed tooling and makes sure your team doesn't have to manually copy and paste.
Our AI Concierge helps your team focus on the guest that is right in front of them and not worry about calls or loose ends.
Our AI Concierge helps your team to stay on top of their tasks and makes sure no customer requests or reported issues are dropped.
Hospitality is about service, and the human element is a core part of that - we get it, so our goal is to be the partner in crime your team always wanted.
No matter whether it is a booking request, a question about amenities, a problem, a complaint or a massage appointment.
If nobody picks up after the second ring Codyco jumps in and answers the call.
We retrieve data from your systems to personalize the guest expierence.
Codyco autonomously completes tasks like room bookings, issue handling, question answering, appointment scheduling and more specialized tasks.
Codyco prepares a handover to your colleagues in the Codyco platform or other tools you already use.
Together we have more than 20+ years in AI and Data, together we build a system that integrates 120 SAP Systems and processes all 10 million monthly invoices for one of the world's largest DAX companies - we know what we are doing. We are going beyond flashy demos, we are building something scalable that is scalable, always available and reliable.
The technical Mastermind behind Codyco - hacked his first vending machine with 10 and built world class Data Platforms across Industries.
Has more than 10 years' experience in Data and Software engineering and lead several Projects with budgets of multiple million euros.
As a growing startup, we're shaping our pricing with you. We offer tailored options for pilot projects, productive use, and enterprise clients as we find the perfect value together.
Your Operations Manager
assisting you
The ultimate knowledge base
helping you expand
Enterprise features and
rates based on individual setup
Get answers to commonly asked questions.
An AI Concierge is more then just an AI that takes calls, it understands your guests, integrates into your whole tool stack and responds autonomously.
By linking your telephony, PMS and booking engine in real time, the AI can:
All of which means fewer errors, lower costs and happier guests.
Guests can reach it via:
Absolutely. Both the Voice AI and Chat AI can:
We implement robust technical and organizational measures designed to protect guest data security and privacy in accordance with GDPR principles. Key aspects include:
Over 145 out of the box! German and English are standard; any additional language can be added if you supply the corresponding hotel information.
Yes—down to the last detail:
The AI learns and adapts just like another team member.
You have a choice of 20+ distinct voices, plus the option to rotate multiple personas so callers get variety and character.
Designed for exactly that:
It analyzes task interdependencies, prioritizes requests by urgency or value, then autonomously initiates the right action—whether that’s forwarding a call, updating a record or prompting staff—so nothing falls through the cracks.
Get our AI Concierge to support your team 24/7, let it take over repetitive calls and administrative tasks so your team can focus on the guest in-front of them.
Ensure each call is answered
Increase bookings on the phone
Increase team efficiency
Reduce context switching
Book a call with our Founder Stefan, and he will bring a trained Agent for your hotel to test it out together.