Built from AI & data experts for innovative Hotels

Does your team need help but hiring is no option?

Do you find hiring new colleagues difficult, listening to voicemail time-consuming, or maintaining a call center unsatisfying?

What we usually hear from our customers

Overworked Teams
We have nobody
"My long time receptionist just left us because of burnout; I don't know how to fill that gap."
Labour Shortage
We are understaffed
"We have been searching for somebody to extend our team but man especially since corona, sourcing quality candidates has gotten incredibly tough."
Margin Pressure
Short Squeeze
"Our team is overwhelmed but we cannot afford another hire, we are forced to sacrifice our guest experience at this point."
Review Pressure
Our Ratings are going down
"Our booking.com rating just dropped under 7 and we are already seeing the reduction in bookings; our responsiveness was mentioned quite a bit"

The next generation of guest relation management

Our customizable AI Concierge is available to your guests 24/7 throughout their whole stay with you. It integrates seamlessly with all the software you already use (not only - but also your PMS).

Multi-Channel Experience

Our AI Concierge has a best-in-class voice interface, it also communicates via E-Mail and we are continuously adding more channels.

Question Answering

Our AI Concierge can answer questions about your hotel and the amenities you offer.

Bookings and Payments

Our AI Concierge can take care of bookings for rooms and amenities over the phone and takes care of payment.

Issue Reporting

Our AI Concierge can record issues reported by your guests, and autonomously forward them to your relevant system and team."

Codyco benefits

Improve margins while ensuring a stellar guest experience

Together with our customers we are on the way to those outcomes and are already driving measurable results.

No more missed calls

Our AI Concierge ensures you never miss a guest calling, being it an issue they experience or an experience they are looking for.

Increased bookings

Our AI Concierge helps you increase the number of bookings for both rooms and amenities over the phone.

Increased Efficiency

Our AI Concierge helps to get a handle on disjointed tooling and makes sure your team doesn't have to manually copy and paste.

Reduced context switching

Our AI Concierge helps your team focus on the guest that is right in front of them and not worry about calls or loose ends.

No more dropped tasks

Our AI Concierge helps your team to stay on top of their tasks and makes sure no customer requests or reported issues are dropped.

How it works

 We are there for your guests when your team can't be.

Hospitality is about service, and the human element is a core part of that - we get it, so our goal is to be the partner in crime your team always wanted.

01

Customer calls your front desk

No matter whether it is a booking request, a question about amenities, a problem, a complaint or a massage appointment.

02

We take over

If nobody picks up after the second ring Codyco jumps in and answers the call.

03

Information retrieval

We retrieve data from your systems to personalize the guest expierence.

04

Active Handling

Codyco autonomously completes tasks like room bookings, issue handling, question answering, appointment scheduling and more specialized tasks.

05

Keep you informed

Codyco prepares a handover to your colleagues in the Codyco platform or other tools you already use.

Our AI works.

Together we have more than 20+ years in AI and Data, together we build a system that integrates 120 SAP Systems and processes all 10 million monthly invoices for one of the world's largest DAX companies - we know what we are doing. We are going beyond flashy demos, we are building something scalable that is scalable, always available and reliable.

Founding Year
2025
Years Expierence
20+
Endrit B.
Painting Emoji
Endrit B.
Engineer - Founder

The technical Mastermind behind Codyco - hacked his first vending machine with 10 and built world class Data Platforms across Industries.

Stefan S.
Stefan S.
Product - Founder
Lightbulb Emoji

Has more than 10 years' experience in Data and Software engineering and lead several Projects with budgets of multiple million euros.

Pricing Plans

As a growing startup, we're shaping our pricing with you. We offer tailored options for pilot projects, productive use, and enterprise clients as we find the perfect value together.

Pilot Phase

Base Setup

Your Operations Manager
assisting you

Fully functioning Voice AI Account
1 Phone number + required  Integration
Determine your value:
Case Study Reporting
Setup fee waiver
Direct Founder Support

Scale

Productive deployment

The ultimate knowledge base
helping you expand

Voice AI with our full set of integrations
Fully Integrated with your PMS, Ticketing and Hotel systems
Upcoming features without extra charge
Extra Minutes Package Included
High Priority support

On Request

Enterprise plan

Enterprise features and
rates based on individual setup

Multiple Assistants with user management
All Integrations: PMS, Ticketing, SSO
Unlimited Numbers
Negotiable included minutes
High Priority support
FAQ

Have Questions ?

Get answers to commonly asked questions.

What exactly is an AI Concierge?
How does deep PMS & phone-system integration improve performance?
Which PMS Systems do integrate with?
Through which channels can guests interact with the AI?
Can the AI actually take new reservations end-to-end?
What measures protect guest data?
How many languages does the platform support?
Can we tailor the AI to our brand and workflows?
Is it possible to pick the AI phone agent’s voice?
Does it scale for multi-property hotel groups?
How does the AI decide what to do next?

 Take load of your team, improve margins and ensure a great guest experience.

Get our AI Concierge to support your team 24/7, let it take over repetitive calls and administrative tasks so your team can focus on the guest in-front of them.

Ensure each call is answered

Increase bookings on the phone

Increase team efficiency

Reduce context switching

On Top of that:

  • Get 24/7 Founder Level Support
  • Get your first Integration for free

Try our AI Concierge trained for your hotel - for free

Book a call with our Founder Stefan, and he will bring a trained Agent for your hotel to test it out together.